/ For participants · Taking part in studies
What should I say while I do a test?
Last updated 12 November 2026
Talk the whole time, as if a friend were sitting next to you. We’re testing the product, not you, so there are no wrong answers. Say:
- What you see on the screen: “I can see a menu at the top and a big green button.”
- What you think it means: “I think this button lets me pay.”
- What you’re looking for, to do the task: “I need to send money, so I’m looking for Send.”
- What you’ll do next, and why: “I’ll tap Transfers, because that sounds right.”
Stuck or confused? Say that too. It’s the most useful thing you can tell the team. You see the same guide on the second screen before a test starts, and a short version under every step.