When can I join my call, and what if I’m late?

Your next call is at the top of My studies, under Your move, with how long until it starts. Press Open the session (it says Join once the call is open). Join video call opens 1 hour before the start; until then the page shows when it opens.

Join within 10 minutes of the start. If you’re not in the call by then, the researcher can end it, and the session counts as missed: it isn’t paid and you get a strike. The session page shows the time to join by.

Join video call opens one screen: check your microphone and camera, tick I agree to be recorded for this study, then press Join the call. You wait on the same screen until the researcher lets you in, and we play a sound when they do. If they never join, you’re still paid in full.

Can’t make it? Reschedule or cancel from the same page, the earlier the better.