Why does a friend say Not eligible?

There’s no limit on how many friends you invite. A friend doesn’t earn you a reward when:

• you and they have ever had the same phone number or mobile money number, or
• you added your mobile money number only after their first payment.

An account that already existed doesn’t count, and you can’t invite yourself. If the checks turned down a real friend, contact us and we can allow it. We can undo an invite that breaks the rules; rewards from it that haven’t been sent are cancelled.