Attendance and strikes
Cancelling, strikes and why an account gets paused.
Can I cancel a session I booked?Yes. Cancel in the app so it doesn’t count as a no-show.What is a strike?A mark for missing a session or walking away from a task test.I had a good reason. Can a strike be removed?Once every 30 days, a technical problem or an excuse clears it.
Last updated 27 October 2026
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